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INFORMATION & FAQS

EVENT INFO & FAQs

  • Our trail may be impacted by weather conditions, including rain, which can make the terrain slippery. We advise dressing appropriately for outdoor conditions. Please note that we do not cancel for rain unless there is a safety risk.
  • The trail features low-level lighting, uneven and rough terrain, and may become slippery in wet conditions. We recommend wearing sturdy footwear and taking caution. Those with mobility concerns should consider the challenging nature of the trail before attending.
    By booking you accept the risks of the trail.
     
  • By purchasing a ticket, you acknowledge the potential risks posed by weather, low lighting, and the natural forest terrain. Refunds are not available unless the event is cancelled due to extreme weather or other unforeseen safety concerns.
  • The theme we created is called 'Blight'. It takes place as a spiritual successor to 2023's Asylum. If you're a fan of Last of Us, 28 Days Later and I am Legend, then you're sure to enjoy this year's theme.
  • Excessive violence, body horror, blood & gore, trauma, ptsd, anxiety, depression, suicide, mutation, adult language, varying degrees of claustrophobia, trypophobia and nyctophobia. Attendees may find themes unsettling and traumatic. Stewards are present along the trail allowing you to leave at any time.
  • We love to hear you're wanting to get involved! While we haven't set up a volunteer program for Halloween, it's something we want to achieve in the years to come. If you want to work with us, send us an email at: admin@kelburnestate.com
  • While we highly recommend watching our short film 'Blight: Whiskey Kilo', the trail acts as an individual experience, focused on those who are looking for a taste of fear. Watching the content we've produced will give you a better understanding of the universe as a whole and get you in the mood for the spooky season.You might even meet a few of the characters on the trail!
  • All the better! With heavy zombie & military influences to this years theme we encourage you to dawn a uniform or put some face paint on and join us. We do ask that any costumes remain functional as this is a forest trail, at night.
  • Hot drinks, cold drinks, alcoholic beverages and a variety of food/snacks will be available. If you choose to consume alcohol prior to the trail you must meet a suitable social standard. We reserve the right to refuse inebriated people service and trail access.
  • 2023 gave us a plethora of information that we used to create a new experience. Our focus is both scares and immersion. While hitting both audiences can be difficult,  we've gone above and beyond offering a live trail that focuses on the scares, while the overall universe can be explored online. In both instances, we've not compromised on an entertaining story.
  • We highly advise good outdoor footwear. We recommend hats, gloves, scarfs, waterproofs and thermal layers. It's a cold, wet bumpy road ahead. If we are to get you to the extraction point, best be as comfortable as possible. 
  • We are unable to cancel or reschedule tickets if fault has been made by the customer. In the event that our trail is cancelled, a full refund will be given. Starting, but being unable to complete the trail due to your own limitations will not result in a refund.
  • The Event, like every year, takes place on Kelburn Estate. The trail varies, meaning every year you can count on it being different, although seasoned attendees will notice areas of the Haunted Forest we like using. We are around an hour drive from the centre of Glasgow. You can find us at Kelburn Estate, Fairlie, Ayrshire, KA29 0BE.

  • This is a paragraph where you can include any information you’d like. It’s an opportunity to tell a story about the company.

    Our trails historically have been around the 45 minute mark. This can vary depending on group sizes and group speeds. We always encounter some groups rushing through while other like to take their time. Due to feedback of attendees walking long periods where nothing much happened, we've shortened the trail ever so slightly; but actually raised the number of scare actors! 
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    We have limited parking onsite as we want to keep Kelburn as green as we can. There is a charge for parking to encourage car sharing but you can get a discount on your parking if you let us know you need a space in advance. You can add this to your booking.
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    The Haunted Forest can be a tricky space to navigate. Due to it being a natural landscape means accessibility is limited. While not impossible, the Haunted Forest has no dedicated wheelchair access, this and the narrow forest trails make for difficult navigation through the scare trail. Please consider this if you have mobility issues.
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    Our tickets start at £22.50 and you can save some money when you buy a group ticket. Preview tickets are available for £18.50 and this is to reflect any potential problems we can encounter on our first night. 
  • While we understand that sometimes things happen that cannot be avoided. We ask that you try to plan your journey accordingly and arrive plenty of time before your scheduled time. If you are late we may attempt to fit you into a later timeslot but this cannot be guaranteed. Due to the highly timed nature of the event this can be tricky to accomplish and may result in your party being separated or refused entry.
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    We recommend the trail be attended by those of the age 16 or over. While not a set restriction, there are adult themes involved that we would deem unsuitable for children. If you are looking for something more family orientated we also provide a Halloween Event for families.
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    We apologise, but pets are not allowed on the trail to ensure visitor safety and maintain a peaceful, clean environment for all.
  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

    We will be serving soft drinks, alcohol, hot drinks and hot food through the night.  As usual, we will have toilet facilities available at the start and end of the trail.
  • In previous years, scammers have attacked Kelburn's event via social media channels. Do not attempt to get tickets through any other source other than the kelburnhauntedforest.com website. Kelburn are not liable for any unofficial route customers take to acquire tickets therefore will not rectify any misfortune that has taken place. Be careful out there.

GENERAL F.A.Qs

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